Frequently Asked Questions
Find answers to common questions about our platform
General Questions
Farman Bangali is an online learning platform that offers high-quality courses across various subjects. We connect expert instructors with learners worldwide, providing accessible education that helps people advance their careers and achieve their goals.
Creating an account is easy! Click the "Sign Up" button in the top navigation, fill out the registration form with your email and password, and verify your email address. You can also sign up using your Google or Facebook account for faster registration.
Creating an account and browsing courses is completely free. However, most courses require payment to access the full content. We do offer some free courses and frequently provide promotional discounts to make learning more affordable.
Our platform is fully responsive and works on all devices including desktop computers, laptops, tablets, and smartphones. You can access your courses through any modern web browser including Chrome, Firefox, Safari, and Edge.
Courses & Learning
To enroll in a course: 1) Browse our course catalog, 2) Click on the course that interests you, 3) Review the course details and curriculum, 4) Click "Enroll Now" and complete the payment process. You'll have immediate access to the course content after successful payment.
Yes! Once you purchase a course, you have lifetime access to all course materials, including any future updates or additional content added by the instructor. You can learn at your own pace and revisit the content anytime.
For security and copyright reasons, course videos cannot be downloaded. However, you can access them anytime with an internet connection. We recommend bookmarking important lessons and taking notes for offline reference.
Your progress is automatically tracked as you complete lessons. You can view your progress on your dashboard, which shows completion percentages for each course, lessons completed, and time spent learning. Progress is also visible within each course.
Yes! Many courses include Q&A sections where you can ask questions and get responses from instructors. Some instructors also offer live sessions, discussion forums, or direct messaging. Check each course description for specific interaction options.
Payments & Billing
We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, UPI, net banking, and various digital wallets. All payments are processed securely through encrypted payment gateways.
Absolutely! We use industry-standard SSL encryption and work with trusted payment processors like Stripe and PayPal. We never store your payment information on our servers, and all transactions are protected by bank-level security measures.
Yes, we offer a 30-day money-back guarantee for most courses. If you're not satisfied with a course, you can request a refund within 30 days of purchase, provided you haven't completed more than 50% of the content. See our Refund Policy for complete details.
We frequently offer promotional discounts and seasonal sales. Students can also benefit from our referral program and special discount codes. Follow our newsletter and social media channels to stay updated on the latest offers.
Yes, you'll receive an email receipt immediately after your purchase is confirmed. You can also download receipts from your account dashboard at any time. These receipts can be used for expense reporting or tax purposes.
Technical Support
This is usually due to internet connection issues. Try: 1) Checking your internet speed, 2) Closing other applications using bandwidth, 3) Refreshing the page, 4) Clearing your browser cache, or 5) Trying a different browser. If problems persist, contact our support team.
First, try the "Forgot Password" link to reset your password. Ensure you're using the correct email address and check your spam folder for password reset emails. If you're still having trouble, contact our support team with your registered email address.
Slow loading can be caused by various factors. Try: 1) Clearing your browser cache and cookies, 2) Disabling browser extensions temporarily, 3) Using an incognito/private browsing window, 4) Checking your internet connection, or 5) Trying a different browser or device.
If you encounter error messages, please note the exact error text and when it occurs. Try refreshing the page, clearing your browser cache, or using a different browser. If the error persists, contact our support team with a screenshot of the error message.
Our platform works on any device with a modern web browser and internet connection. Recommended: Chrome, Firefox, Safari, or Edge (latest versions), minimum 1 Mbps internet speed for video streaming, and JavaScript enabled in your browser.
Certificates
Yes! You'll receive a certificate of completion for every course you finish. Certificates are generated automatically when you complete 100% of the course content and can be downloaded immediately from your dashboard.
Our certificates demonstrate your commitment to learning and skill development. While recognition varies by employer and industry, many employers value continuous learning and the practical skills gained through our courses. We recommend highlighting specific skills learned rather than just the certificate.
Absolutely! Our certificates include a unique verification link and can be easily shared on LinkedIn, your resume, or other professional profiles. You can also download a PDF version or share the verification URL directly with employers.
Don't worry! All your certificates are stored permanently in your account dashboard. You can download them anytime, and the verification links remain active. If you need help accessing your certificates, contact our support team.
No, our certificates do not expire. However, keep in mind that technology and industry practices evolve over time. We recommend staying updated with new courses and continuing your learning journey to maintain current skills.
For Instructors
To become an instructor, you need expertise in your subject area and the ability to create engaging educational content. Apply through our instructor application form, submit a sample lesson, and our team will review your application. We look for passionate educators who can deliver high-quality learning experiences.
Basic requirements include a good quality camera (or webcam), clear audio recording equipment (microphone), screen recording software, and video editing tools. We provide guidelines and recommendations for equipment and software to help you create professional-quality content.
Instructor earnings depend on course popularity, pricing, and student enrollment. We offer competitive revenue sharing, with instructors keeping a significant percentage of course sales. Top instructors can earn substantial income, and we provide marketing support to help promote your courses.
Yes! We provide comprehensive support including course creation guidelines, video production tips, marketing assistance, and technical support. Our instructor success team is available to help you create engaging courses and reach more students.
Absolutely! You can update your courses anytime by adding new content, updating existing lessons, or improving course materials. We encourage instructors to keep their courses current and relevant. Students who have already enrolled will have access to all updates at no extra cost.
Still Have Questions?
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