Privacy Policy

1. Introduction

At Farman Bangali, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Account credentials (username and encrypted password)
• Profile information and preferences
• Payment and billing information
• Educational background and interests
• Communication history with our support team

2.2 Usage Information

• Course progress and completion data
• Learning analytics and performance metrics
• Platform usage patterns and preferences
• Device information and browser data
• IP address and location data
• Cookies and similar tracking technologies

2.3 Content Information

• Course reviews and ratings
• Discussion forum posts and comments
• Assignment submissions and projects
• Messages sent through our platform

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Provide access to courses and learning materials
• Track your learning progress and achievements
• Generate certificates upon course completion
• Process payments and manage subscriptions

3.2 Communication

• Send course updates and notifications
• Respond to your inquiries and support requests
• Send promotional materials and course recommendations
• Provide important platform updates and changes

3.3 Improvement and Analytics

• Analyze platform usage to improve our services
• Personalize your learning experience
• Conduct research and analytics
• Ensure platform security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With Instructors: Your progress data may be shared with course instructors to help them improve their content
• Service Providers: We work with trusted third-party services for payment processing, email delivery, and analytics
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale, your information may be transferred to the new entity
• With Your Consent: We may share information for other purposes with your explicit consent

5. Data Security

We implement various security measures to protect your personal information:

• SSL encryption for data transmission
• Secure server infrastructure and data centers
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection practices
• Regular backup and disaster recovery procedures

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing under certain circumstances
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

9. Third-Party Services

Our platform may integrate with third-party services:

• Payment Processors: Stripe, PayPal, and other payment gateways
• Analytics: Google Analytics for usage statistics
• Email Services: Email delivery and marketing platforms
• Video Hosting: Video streaming and storage services
• Social Media: Integration with social platforms for sharing

These third parties have their own privacy policies. We encourage you to review their policies before using their services through our platform.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a prominent notice on our platform. Your continued use of our services after any changes constitutes acceptance of the updated policy.